Walmart Saga Continued (& Hopefully Over)

Yesterday I went to my Walmart (Belviere, IL) and was told I wasn't allowed to use any RR as they were OYNO coupons. I paid and then asked to talk to the manager. I spoke with the front end manager who told me it was the 'managers descretion' part of the policy to no longer take them. They had a meeting that morning with all the cashiers and they won't take them. I asked her to show me that part, but she couldn't (obviously because it isn't there). I left and called 1-800-walmart to voice my problem and got into more into the issue than planned.

The receptionist at 1-800-Walmart gave me the number for the manager of the mananger at my Walmart to call, so I did. He was surprised at the policy change especially the part about 'managers discretion'. He also had no idea what a catalina was and told me he'd look into it and call me back.

Today I received a call from Monty, the manager at my Walmart. We discussed the issue again and he was also surprised by the 'managers discretion' since it wasn't from him. He also didn't know what a catalina was so asked if next time I was at Walmart to talk with him and show him.

So of course this afternoon I went to Walmart, bought a few things, tried to pay with RR, got the same story, and asked to see him. He was a wonderful person to talk with and truly had no clue about catalinas, but was willing to listen. I showed him RR, Hilander cats, Target cats, and Target store catalinas. He even asked to keep a few to make copies for his cashiers.

So .... MY WALMART WILL NOW TAKE ALL CATALINAS, EVEN OYNO ONES SUCH AS RR. They will follow all the guidelines of their new policy. The one thing you will have to watch is that you have one item per coupon as stated on the catalinas (similar to how Wags works). If you run into any trouble at my Walmart, please ask to speak with Monty or Theresa, his assistant manager who I also spoke with.

Hopefully this is the last we'll have to worry about this issue, but it's Walmart, so if you run into any other coupon issues or successes (especially at my Belvidere Walmart), please leave a message here. Now that I am on a first name basis with this manager, I hopefully can resolve or at least get an answer quickly.